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Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 30. We work together with volunteers to carry out the mission of the organization. Staff offers support and guidance to our collegiate and alumnae chapters, develops programming, maintains the financial records of the business, plans national events, raises funds for grants and scholarships and more. Join our team as we build confidence and inspire action in women of all ages.

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Title: Communications Manager
Date: June 29, 2018
Supervisor: Director of Communications                       
: Full-Time Exempt

JOB SUMMARY: The communications manager writes and/or edits content for the website, newsletters and other communications and proofs manuals, documents and publications. S/he assists the director of communications with national public relations efforts and guides chapters with local PR effort, including serving as liaison with the chapter VPs-PR. S/he manages the organization’s national website, assists with e-newsletters and monitors Kappa Delta’s digital footprint.

Essential duties or functions:


  • Proofread Kappa Delta publications, emails, manuals, marketing materials, convention/event handouts and other documents
  • Draft content for website, Angelos and other publications as directed


Collegiate Chapters

  • Oversee public relations for all collegiate chapters
  • Train the vice presidents of public relations (VPs-PR) through webinars and presentations at national events
  • Update the VP-PR Manual and other resources as needed
  • Serve as the editor of the monthly KD Leader newsletter that goes to all council officers, CAB and house corporation members
  • Write VP-PR-specific content for the monthly KD Leader newsletter including Identifying and writing VP-PR spotlights
  • Provide resources such as press release templates to VPs-PR
  • Facilitate conversations in the VP-PR Facebook group when necessary
  • Receive and organize photo submissions from collegiate chapters
  • Grade collegiate public relations reports

Alumnae Chapters

  • Work with senior alumnae chapter manager to provide resources and guidance as needed
  • Work with senior alumnae chapter manager to update Alumnae PR Manual as needed
  • Work with senior alumnae chapter manager to set up AC Insider bimonthly

National Public Relations

  • Work with the director of communications on developing plans and carrying out public relations efforts for the sorority
  • Serve as a member of the crisis team on any crisis communications issues, including monitoring traditional news outlets and social media
  • Compose press releases with the assistance and direction of the director of communications
  • Distribute press releases to members, the media and other audiences
  • Monitor mentions of Kappa Delta through Edelman daily
  • Create weekly Edelman reports for staff and quarterly media updates for the National Council
  • Monitor the email daily; save submissions to communications SharePoint


  • Work with communications coordinator to develop social media plans and campaigns for sorority, foundation, member education and special initiatives
  • Email/message VPs-PR when chapter social media content does not align with KD values
  • Work with alumnae NLT on ideas for alumnae engagement
  • Work with communications coordinator to review social media analytics weekly


  • Write and edit e-newsletter and email blast content as directed
  • Work with communications coordinator to build and send e-newsletters
  • Work with communications coordinator to review e-newsletter analytics monthly


National Website

  • Write and edit blog posts, and seek contributing blog writers
  • Work with director of communications to update content on the national website as needed
  • Manage regular website edits
  • Post press releases, job postings and weekly blogs
  • Serve as liaison with website vendor
  • Review website analytics monthly

Chapter Websites

  • Create and maintain new chapter websites; update information on HQ-provided pages
  • Work with IT manager to communicate needs and issues to GIN System staff
  • Communicate with chapters about website content and maintenance


  • Assist the senior project manager with the development of campaigns to promote the Confidence Coalition, International Girls Day and International Women’s Friendship Month
  • Work with member development and education manager to develop campaigns to promote philanthropies, member education practices and initiatives
  • Facilitate in-person training for traveling consultants, other staff and VPs-PR on the organization’s communications standards
  • Work with director of communications to write and/or edit copy for various Kappa Delta publications, mass emails, letters and other communication pieces
  • Work with other departments to ensure communications needs are being met
  • Additional special projects as assigned

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 


  • 2-5 years of experience
  • Strong writing and editing skills a must
  • Knowledge of AP Style
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns and social media
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Adobe InDesign knowledge and basic graphic design skills a plus
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit both of the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Two writing samples
  • Completed application for employment

Please email documents to and put “Your Name – Communications Manager” in the email subject line.

Compensation is commensurate with experience.

Title: General Counsel
Date: June 29, 2018
Supervisor: Executive Director                        
: Full-Time Exempt


The General Counsel provides legal guidance and pro-active risk management education and programs for Kappa Delta Sorority. The position will create and implement policies as approved by the National Council, ensure compliance with all legal, insurance and governance requirements, and manage services provided by outside legal counsel. This position reports to the Executive Director and works at the headquarters office in Memphis, Tennessee.


Essential duties or functions include:

General Legal Counsel

  • Manage performance of outside legal counsel
  • Reviews university relationship statements and other documents and provides counsel, as needed, on matters involving University relations
  • Ensure compliance with requirements of Title IX and the Clery Act
  • Serve as liaison to insurance broker, facilitate annual insurance renewal, manage claims and recommend updates to internal procedures to ensure compliance as needed
  • Work with Chapter Housing Department on legal matters and work with outside legal counsel as needed
  • Partner with the Sorority Parliamentarian and the Nominating Committee Chair to ensure adherence to the National Bylaws and Articles of Incorporation and work with the Bylaws Committee on all matters
  • Review and update procedures and policy for the Sorority, as well as alumnae and collegiate chapters
  • Draft and review agreements, contracts and other legal documents
  • Work with the Communications Director on media statements and public relations management
  • Review and manage the contractual relationship with Affinity Marketing and other licensed vendors
  • Oversee trademark protections, compliance and renewals
  • Maintains expert knowledge of federal and state laws, regulations and/or statutes impacting the Sorority.

Risk Management

  • Provide counsel, guidance and direction on legal matters involving Kappa Delta staff, National Council, volunteers and members
  • Manage risk management issues in coordination with the National Vice President Collegians and the Chapter Services Team
    • For risk management issues between a chapter and a university, Director will be the lead on managing the issue, communicating with the university on behalf of the national organization
  • Provide risk management education and training for staff, volunteers and members
  • Offers guidance, direction and structured training to National Council, staff, volunteers and members regarding violation of Kappa Delta policies and procedures and the response to same
  • Attends Kappa Delta national events, and fraternal seminars as deemed necessary by the Executive Director
  • Travel as necessary, as determined by the Executive Director
  • Additional responsibilities as assigned by the Executive Director


  • Juris Doctorate degree from an accredited American law school
  • Bar admission within the United States, and an active license to practice law
  • At least, five years of legal experience, with a preference experience working with or in the areas of non-profits, transactional/contracts, intellectual property, taxation, or employment law. In-house legal experience a plus
  • Law review/journal/moot court experience preferred
  • Knowledge of arbitration and alternative conflict resolution methods a plus.
  • Experience working with or in volunteer-driven organizations preferred
  • Exhibits excellent communication and interpersonal skills
  • Ability to manage multiple projects simultaneously
  • Ability to effectively handle sensitive situations with staff, volunteers, members, university officials and parents with confidentiality, diplomacy and professionalism
  • Ability to creatively solve challenges within the parameters set by the Kappa Delta Bylaws
  • Willing to adapt to a constantly changing, non-profit environment with a volunteer driven organization
  • Proactive, self-directed, and able to independently solve problems
  • Ability to travel as needed
  • Membership in Kappa Delta a plus

To Apply:

For consideration, please submit both of the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to and put “Your Name – General Counsel” in the email subject line.

Compensation is commensurate with experience.

Title: Chapter Services Coordinator
Date: Accept year-round
Supervisor: Director of Chapter Services                      
: Full-Time Exempt

JOB SUMMARY: As part of the dynamic Chapter Services team, the CSC is responsible for the day-to-day operations and supervision of about 30 collegiate chapters including specifically working with chapter presidents and chapter advisory boards. The CSC works with division leadership teams, chapter and Greek/university advisors and will also have chapter educational programming and department responsibilities.

The chapter services coordinator is a position that works out of Kappa Delta Sorority National Headquarters in Memphis, Tennessee.   The position requires flexibility as the schedule requires travel for chapter visits and as needs arise and national representation is requested. She works directly with chapter operations and the training of the leadership development consultants.  This individual should be able to work collectively as a team within the chapter services department.  The chapter services coordinator must have strong interpersonal skills and understand chapter management procedures.  The CSC must have a flexible schedule as this position requires occasional travel and occasional extended hours outside of regular business hours. Proficiency in regular business software like Microsoft Word and Excel is needed as well as email, social networking and texting technologies.  The CSC will report to the director of chapter services and work closely with the executive director, national vice president-collegians and national leadership team volunteers.

Essential duties or functions include:

Chapter supervision:

  • Cultivate superior campus prestige by stressing leadership, academic excellence and participation in a variety of campus activities
  • Coordinate efforts with the divisional national leadership teams and the national vice president-collegians
  • Assist chapter advisory board with any questions and issues that arise
  • Create and maintain positive and productive relationship with chapter officers and advise them on proper procedure and policy
  • Compile chapter delinquencies in designated areas
  • Maintain chapter member and chapter officer records
  • Communicate weekly (or more often if necessary) with chapter officers regarding chapter status
  • Handle situations according to our policies and procedures while fact finding when situations arise
  • Respond to inquiries from campus personnel
  • Provide reports on chapters to the NLT and NC as needed and in accordance with set deadlines
  • Give special permissions for the following:
  • Hold an election to fill a vacancy in the chapter council
  • Elect someone not from the current council as president
  • Repledge a woman who failed to fulfill all requirements for initiation during her first new member period
  • Change the scheduling of Second or Third Degree from the requirements of the new member education program
  • Set scholastic requirements for pledging lower than the national requirements
  • To choose not to affiliate a transfer member
  • To hold a chapter overnight retreat
  • To allow a council member to live out of the chapter facility
  • Monitor chapter operations and information through the receipt of chapter reports through the Nautilus Network
  • Must have a thorough understanding of all Kappa Delta policies and procedures

Chapter Grades/Awards:

  • Compile, copy and distribute annual chapter grades
  • Compile and collate national officer annual reports
  • Complete any tasks designated by the executive director

National Conferences:

  • Assist with planning and implementation of special events and programming as directed
  • Presentations and coordination as needed
  • Serve as on-site staff

Required travel:

  • Convention (late June)
  • NCTA (February)
  • Chapter and conference travel as determined by the executive director (throughout year)
  • Campus visits as requested by administration or as chapter needs arise

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.


  • An undergraduate degree
  • Excellent written, oral and interpersonal communication skills are needed as are good presentation and training/teaching skills.
  • Experience in public speaking
  • Good time management skills

To Apply:

For consideration, please submit both of the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to and put “Your Name – CSC Position” in the email subject line.

We are always accepting applications for this position. Compensation is commensurate with experience.

Title: Events and Retail Manager
Date: June 2018
Supervisor: Director of Sorority Services                      
: Full-Time Exempt

Kappa Delta Sorority is accepting applications for a full-time events and retail manager to work in the fast-paced environment at the National Headquarters in Memphis, Tennessee. This position reports to the director of sorority services.

Job Summary: The events and retail manager is responsible for providing services to support the headquarters operations and members of Kappa Delta Sorority. The position coordinates events for the sorority including the biennial National Convention, oversees chapter supply orders, works closely with all staff members, and supervises the Kappa Delta Boutique and Herff Jones relationships among other duties.


In addition, the candidate will offer:

  • Bachelor’s degree in public relations, marketing, hospitality or a related field.
  • Seasoned experience in non-profit, customer service and event management or related work.
  • Experience in both small- and large-scale project management, preferably in a volunteer or non-profit sector.
  • Impeccable written and oral communication skills including presentation and meeting facilitation.
  • Ability to manage multiple projects, tasks, and priorities in a face-paced environment with a high degree of accuracy
  • Demonstrate ability to build strong working relationships at all levels and to interact professionally with volunteers, collegians, alumnae, vendors and partners.
  • Excellent critical thinking and decision-making abilities.
  • Ability to identify problems and develop solutions that may include new processes or systems.
  • Excellent organizational, time management and planning skills.
  • Ability to work independently and take initiative while remaining deadline- and detail-oriented.
  • Excellent computer skills including experience with Microsoft products including Excel.
  • 2-3 years relevant experience.
  • A proven track record of a positive and resilient attitude while managing problems under pressure.
  • Meeting planner certification(s), retail experience and Kappa Delta membership is a plus.

Essential duties or functions include:


  • Events and Retail Manager will oversee the planning and execution of the following events: National Convention, National Council Meetings, Installation Weekends, A-NLT Summer Training, National Leadership Team trainings, and others as determined.
  • Execution and oversight of all conference logistics.
    • Review contract proposals for future conference locations.
    • Review final contracts when National President decides location.
    • Work within the contract approval process to revise and vet contracts.
    • Review speaker contracts, and work with the conference team to make sure all requirements are fulfilled.
    • Create and maintain the overall conference agendas and related logistical details.
    • Partner with the travel agency to reduce fees and monitor flights booked by members and volunteers.
    • Pursue opportunities for vendors to sponsor conference items.
    • Review RFPs from décor companies, select and plan décor for event.
    • Schedule and attend a site visit for conference locations.
    • Create menu for conference meals including special dietary restrictions.
    • Create and monitor Banquet Event Orders for each meeting during our event.
    • Generate and review a room list for all rooms within the room block.
    • Lead and execute thorough pre-conference meetings with the host hotel.
    • Review past budgets and invoices to create, manage and monitor the event budget.
    • Distribute expense report to volunteers and members as applicable, and review and approve all expense reports.
    • Review and reconcile the master bill after the conference is completed.
    • Invoice vendors for conference hotel rooms and additional space.
    • Continue to update event roadmap, process and procedures for events.
  • Lead the headquarters staff in a teamwork-based approach to conference planning and execution.
    • Lead the headquarters staff weekly flow meetings in the months leading up to the conference.
    • Supervise the seating, Convention Hall, transportation, hotel, registration, shipping and various other committees; join committee meetings as designated checkpoints in the conference planning timeline.
    • On-site follow-behind on all committee work as the final check for ensuring flawless execution.
    • Work closely with the Kappa Delta Foundation on its presence at events and the billing process once an event concludes.
    • Create and implement an advertising plan in partnership with the Communications Department for our events, including but not limited to the Angelos, Kappa Delta newsletters and social media.
    • Manage staff assignments by creating a grid, and oversee staff on-site.
    • Work with the management team to schedule necessary special meetings leading up to conferences.
    • Work with the headquarters staff to obtain event sponsorships.
    • Represent the Executive Director and headquarters staff with the utmost professionalism and grace at the National Council table by partnering with the National Council to ensure they are informed and prepared as well as seeking approval/endorsement for all applicable conference matters.

Kappa Delta Boutique

  • Serve as Gmerch liaison and manage the Gmerch relationship
    • Craft a vision for the “look” of the boutique merchandise, vet upward for approval and onboard Gmerch representatives to execute creation of new products.
    • Conduct weekly calls with the G-Merch representative, provide minutes and action items following each call.
    • Work with G-Merch representative and Senior Graphic Design & Marketing Manager to produce quarterly ads for the magazine.
    • Coordinate all Gmerch conference logistics, including boutique on-site and travel logistics.
    • Review available products.
    • Approve all new products offered online, at events and in “shop boxes.”
  • Financial responsibilities in conjunction with the finance department.
    • Reconcile and facilitate monthly payment of G-Merch invoice within the seven-business day window.
    • Monitor the Kappa Delta Boutique square account.
    • Monitor the Kappa Delta Boutique account; also grant refunds, when necessary.
    • Work closely with the finance department to invoice chapters for special orders through the Kappa Delta Boutique.
  • Coordinate boutique needs with the communications department and Gmerch.
    • Coordinate pictures of inventory for Win-It-Wednesday and other advertisements, when necessary.
    • Coordinate with the communications department to develop advertising campaigns for the Boutique.
    • Develop marketing plans for sales and specials.
  • Place Vera Bradley orders when requested.
  • Coordinate gifts for Volunteer Appreciation Month, speakers and special guests as needed.
  • Facilitate all gift ordering, gift wrapping and distribution of attendee gifts for conferences.
  • Coordinate the boutique display or representative attendance for new chapter Bid Days and special events such as State Days.

Herff Jones

  • Serve as Herff Jones liaison with national Kappa Delta.
  • Order all awards for national convention.
  • Work closely with the Herff Jones representative to evaluate sales and statistics.
  • Review badge pricing each year by Herff Jones on July 1.
  • Work closely with the Senior Graphic Design & Marketing Manager and Herff Jones to develop Angelos ads.
  • Review the Kappa Delta brochure each year with our representative; due to Herff Jones on July 1.
  • Monitor and refund credit card transactions on for incorrect orders placed.
  • Coordinate Herff Jones presence during our events.
  • Coordinate the sale of badges to chapters for new members and member replacement badges.
  • Reconcile the Herff Jones invoice monthly.
  • Review and revise dangle options for our members.
  • Review and revise the membership milestones for our members.
  • Order council stones/rings when needed, and work with Herff Jones on all elements.

Chapter Supplies

  • Work with vendors to ship chapter supplies and Norman Shields orders daily as needed.
  • Regularly track and update chapter supply inventory.
  • Order chapter supplies from vendors as necessary.
  • Coordinate pricing and billing for chapter supplies and colony supplies.
  • Work with the finance department to invoice all chapters for supply orders placed.

Greek Licensing

  • Serve as Affinity liaison with national Kappa Delta.
  • Review and approve all Greek licensing contracts.
  • Review and approve design for Kappa Delta products.
  • Work with the communications department to advertise Greek licensing on the Kappa Delta website.
  • Work with the finance department to review quarterly royalty reports.

Special Programs

  • Develop proposals for certificate vendor and assist when needed for ordering the supplies.
  • Coordinate the ordering of certificates for chapters and replacements for members.
  • Reconcile the certificate invoices.
  • Additional special projects or assignments (within or outside of the Sorority Services Department) may be assigned as needed, specifically in the event off-season.

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.

To Apply:

For immediate consideration, please submit the following:

  1. Cover letter detailing your qualifications for the position, why you are interested in the position and your available start date
  2. Resume
  3. Completed application for employment

Please email documents to and place “Your Name-Events and Retail Manager Position” in the email subject line.

Compensation is commensurate with experience. Applications are reviewed upon receipt and will be accepted until July 13, 2018.

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