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Located in Memphis, Tennessee, Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 40. We work together with volunteers to carry out the mission of the organization. Join our team as we build confidence and inspire action in women of all ages.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Title: Chapter Housing Assistant
Date: March 2020
Supervisor: Director of Chapter Housing                 
Status
: Part-Time, Non-Exempt
Location: Kappa Delta National Headquarters, Memphis, Tennessee

JOB SUMMARY: A member of the Chapter Housing Department, the chapter housing assistant reports to the director of chapter housing. S/he is responsible for assisting in certain aspects of Kappa Delta chapter housing, including facility operations, housing finance, training and education, communications, and volunteer support. The chapter housing assistant ensures the success of chapter housing by providing support to chapter housing staff and collaborating with other headquarters staff to support safe and competitive chapter facilities. S/he attends conferences and training as necessary.

Essential duties and responsibilities:

Housing Department Support

  • Represent Kappa Delta in a positive way within the organization and in interactions with individuals and organizations external to Kappa Delta
  • Have good judgment of what needs urgent attention, confidentiality, priority and delegation
  • Manage expectations and maintain flow of communication for the director of chapter housing
  • Field external inquiries
  • Assist with filing projects
  • Data entry, including accurate information in the database, Billhighway, Autopal and other systems
  • Maintain accurate information related to insurance renewals
  • Assist with the coordination of travel arrangements for director of chapter housing and NLT volunteers
  • Assist with the scheduling of housing conference calls, staff meetings and chapter housing committee meetings
  • Compile reports and minutes for corporate and committee meetings
  • Assist with preparation for Kappa Delta conferences and housing training
  • Assist housing volunteers with loan system inquiries and loan statements
  • Prepare loan documents and payment schedules for new CHF loans
  • Help manage Kappa Delta chapter housing document distribution
  • Assist housing volunteers with submitting Kappa Delta reports

 

Housing Finances

  • Maintain a vendor database to include entering new vendors, updating existing vendors and filing of vendor W-9s and COI’s
  • Ensure vendor documents are complete and current
  • Review and process member billing
  • Assist with check runs
  • Serve as a resource for housing financial questions and best practices
  • Provide support to the chapter budget process with current housing financial information
  • Process incoming invoices
  • Help process expense reports

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Personal Characteristics

  • Adaptability: Demonstrate a willingness to be flexible and open to changing organizational priorities while maintaining effectiveness and efficiency
  • Accountability: Resilient, resourceful and honest; able to adhere to timelines and deadlines and follow through with expectations for work product
  • Integrity: Understand ethical behavior and uphold an ethical working environment while ensuring that one’s personal behavior and the behavior of others is consistent with these standards and aligns with the values of Kappa Delta
  • Relationship builder: Establish and maintain positive working relationships, both internally and externally, to achieve the goals of Kappa Delta
  • Effective communicator: Speak, listen and write in a clear, thorough and professional manner
  • Effective team member: Work with others to advance the needs of Kappa Delta
  • Member focused: Anticipate, understand and respond to the needs of Kappa Delta members to meet or exceed their expectations for a positive membership experience

 

Requirements

  • Bachelor’s degree
  • 1-2 years of experience in a relevant field
  • Proficiency in the use of computers for word processing, database management, email and internet
  • Knowledge of Kappa Delta policies, procedures and approach
  • Knowledge of basic bookkeeping and accounts payable
  • Ability to maintain positive, professional relationships with members, staff, vendors and volunteers
  • Ability to travel 1-2 times per year

 

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Chapter Housing Assistant” in the email subject line.

Compensation is commensurate with experience.

Title: Office Coordinator
Date: January 2020
Supervisor: Associate Director of Sorority Services                      
Status
: Full-Time Exempt

JOB SUMMARY: The office coordinator provides administrative support to the National Headquarters staff and manages all aspects of the headquarters front and back office. Responsibilities include answering the phone, responding to general emails, accepting deliveries and distributing mail, providing hospitality support and coordination and overseeing the maintenance of office equipment and headquarters building, among other duties. S/he also assists the executive director with administrative tasks as needed.

Essential duties and responsibilities:

OFFICE MANAGEMENT

  • Answer inbound phone calls during business hours.
  • Adjust phone lines and outgoing messages as needed.
  • Listen to voicemails in the general mailbox and respond or forward to appropriate staff contact.
  • Respond to general inbox emails and forward them to appropriate staff contact.
  • Respond to emails in the IT support inbox and escalate issues as necessary.
  • Accept deliveries and distribute mail to staff.
  • Provide hospitality support and coordination with direction from the events and retail coordinator.
  • Coordinate weekly staff meeting agenda and distribute minutes.
  • Maintain conference call and conference space calendar.
  • Maintain kitchen duty assignments and update the calendar accordingly.
  • Maintain staff directory listing, emergency contact list and phone directory.
  • Maintain the National Council travel calendar and update NLT birthdays as needed.
  • Add and edit events on the KDHQ master calendar.
  • Track office and shipping supplies inventory to ensure resources are used conservatively. Place orders when necessary and look for cost saving opportunities.
  • Monitor return postage for The Angelos and report results to the finance department as requested.
  • Fill out check requests forms for the department and associate director of sorority services.
  • Input bonus time into Replicon from staff spreadsheet.
  • Organize, digitize, and label approved contracts from each department.
  • Compile and update staff on-boarding procedures and on-board new employees with general office procedures and paperwork.
  • Manage protocol related to leadership life events and chapter situations.
  • Review office procedures and implement improvements.
  • Assist executive director with administrative tasks as needed.
  • Complete special projects as assigned by the associate director of sorority services.
  • Maintain a professional demeanor at all times.

 

MEMBER SERVICES

  • Forward alumnae life event notices to the senior alumnae chapter manager and assist with the process as requested.
  • Input alumnae committee updates into iMIS database.
  • Process Ever Loyal pin orders.
  • Process orders for alumnae milestone certificates.
  • Respond to requests for copies of The Angelos.

 

INTER-DEPARTMENTAL SUPPORT

  • Input credit card entries into authorize.net for the Kappa Delta Foundation as requested.
  • Review and input checks into batch spreadsheet weekly for the Finance Department.
  • Send inbound calls and requests for assistance with recommendations, legacies, or anything recruitment related directly to the appropriate chapter membership specialist.
  • Assist with the creation and printing of NLT appointment letters for Chapter Services Department.
  • Forward mail to remote employees and National Council members every Friday.
  • Assist with projects, mailings, or copying as requested by other departments and approved by the associate director of sorority services.

 

BUILDING MANAGEMENT

  • Monitor arrival and departure of vendors sent to preform maintenance on the building.
  • Communicate building maintenance requests to the events and retail coordinator.
  • Assist with preparation for overnight use of the headquarters building.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • Bachelor’s degree
  • Positive attitude
  • Strong work ethic and individual initiative
  • Ability to assimilate to team-oriented culture with an aptitude for independent work
  • Exceptional organizational skills
  • Ability to assess office needs to streamline processes to increase operational efficiency
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Knowledge of standard office administrative practices and procedures
  • Strong computer skills, proficiency in Microsoft Word, Excel, Outlook and PowerPoint
  • Strong writing and editing skills to draft executive correspondence
  • Proficiency in file conversion
  • Ability to learn new technology quickly
  • Experience with database software
  • Strong discretion when handling confidential information
  • Problem-solving, information-gathering and critical-thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time

 

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Office Coordinator” in the email subject line.

Compensation is commensurate with experience. Applications are reviewed upon receipt and will be accepted until the position is filled.

Title: Graphic Designer
Date: January 2019
Supervisor: Director of Communications                       
Status
: Full-Time Exempt

JOB SUMMARY: The graphic designer works closely with the director of communications and other staff to oversee all design projects — from conception to delivery — for Kappa Delta Sorority and Foundation. She/he manages all design assignments, ensuring all work is produced on time, to budget and to a high standard. She/he collaborates with the rest of the communications department to brainstorm creative communications and develop marketing campaigns. The position is based at the headquarters office in Memphis, Tennessee.

Essential duties or functions:

BRANDING

  • Maintain brand guidelines for the national organization and ensure brand consistency across all print and online materials 
  • Design and order all stationery for headquarters staff and national officers, including letterhead, envelopes, notecards and business cards 
  • Re-design secondary logos, as needed (chapter logos, International Women’s Friendship Month, Confidence Coalition, etc.) 

MAGAZINE

  • Design the quarterly magazine 
  • Work closely with the Angelos editor to make revisions, as needed 
  • Prepare art files for print 
  • Compile and design e-mail newsletter to launch digital edition of magazine 
  • Work with the communications manager to develop marketing plan for digital edition of the magazine; design accompanying graphics for social media 

SOCIAL MEDIA 

  • Design graphics for all social media campaigns, across various social media platforms (Facebook, Instagram, Twitter) 

CONFERENCES/EVENTS 

  • Develop brand identity for all national events 
  • Design all print and online marketing collateral for national events, including signage, programs, handout templates, favors, video graphics, social media, booth materials, PowerPoints, etc. 
  • Assist with A/V on site for national events 

EXTENSION 

  • Assist the director of communications and the director of sorority growth and enhancement with the design of extension applications, presentation handouts and PowerPoints 
  • Design and order printed extension marketing collateral, as needed 
  • Work with senior leadership development consultants to develop budget for PR materials for new chapters; design and order all PR materials. 

FOUNDATION 

  • Work with the foundation team on design projects as needed, including the annual report, impact report, social media campaigns, event signage, etc. 

MISCELLANEOUS 

  • Provide graphics for electronic newsletters, as needed 
  • Assist multimedia manager with graphics for videos 
  • Assist multimedia manager on photo and video shoots as needed 
  • Proactively recommend creative communications for marketing initiatives 
  • Design and update new member manual (Norman Shield) annually 
  • Complete special projects as assigned 

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • 3-5 years of experience
  • Bachelor’s degree in graphic design or related field
  • Expert knowledge of Adobe Creative Suite including Adobe Illustration, InDesign and Photoshop
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Strong communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel for national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • 3-5 design samples
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Graphic Designer” in the email subject line.

Compensation is commensurate with experience.

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