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Located in Memphis, Tennessee, Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 40. We work together with volunteers to carry out the mission of the organization. Join our team as we build confidence and inspire action in women of all ages.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Title: Multimedia Manager
Date: January 2019
Supervisor: Director of Communications                       
Status
: Full-Time Exempt

JOB SUMMARY: The multimedia manager works closely with the director of communications and other staff to create educational, promotional and historical content for Kappa Delta Sorority and Foundation using a combination of multimedia and digital forms The position is based at the headquarters office in Memphis, Tennessee, and some travel is required.

Essential duties or functions:

VIDEOGRAPHY

  • Work with director of communications to build and maintain an editorial calendar of long-range and short-range multimedia projects 
  • Execute digital video productions on a wide variety of topics consistent with organizational objectives including: educational, promotional, events, member stories, fundraising, special announcements, etc. 
  • Develop video concepts, capture footage and edit for finished product
  • Plan and conduct video shoots with alumnae and collegiate chapters across the country
  • Maintain video equipment
  • Maintain online video platforms including YouTube and Vimeo accounts
  • Optimize video and multimedia content for SEO; measure performance of all video and multimedia content
  • Transcribe and maintain transcription database of all video interviews  

PHOTOGRAPHY

  • Take headshots of staff and national volunteers for use on the website and other communications 
  • Plan and execute photo shoots at collegiate and alumnae chapters for special campaigns, the magazine, website, newsletters and other national communications
  • Edit and size photos; apply metadata in Adobe Lightroom for all photos; optimize and export for both print and web use 

 MISCELLANEOUS 

  • Assist with the development of marketing campaigns that include multimedia assets
  • Develop and manage the annual budget for multimedia productions
  • Live direct audio visuals at national events for all general sessions
  • Manage the Adobe Creative Cloud software system and annual renewal 
  • Determine best practice for collecting and storing national multimedia and submissions from collegiate and alumnae chapters; develop and implement process 
  • Work with the IT manager to store and archive internal multimedia (photography and video footage)
  • Oversee the maintenance, operation, repair and purchase of production equipment 
  • Additional special projects as assigned

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • 3-5 years of experience
  • Bachelor’s degree in multimedia or related field
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Strong communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Expert knowledge of Adobe Premiere, Lightroom and Photoshop
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel for video/photo shoots and national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Three video samples
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Multimedia Manager” in the email subject line.

Compensation is commensurate with experience.

Title: Graphic Designer
Date: January 2019
Supervisor: Director of Communications                       
Status
: Full-Time Exempt

JOB SUMMARY: The graphic designer works closely with the director of communications and other staff to oversee all design projects — from conception to delivery — for Kappa Delta Sorority and Foundation. She/he manages all design assignments, ensuring all work is produced on time, to budget and to a high standard. She/he collaborates with the rest of the communications department to brainstorm creative communications and develop marketing campaigns. The position is based at the headquarters office in Memphis, Tennessee.

Essential duties or functions:

BRANDING

  • Maintain brand guidelines for the national organization and ensure brand consistency across all print and online materials 
  • Design and order all stationery for headquarters staff and national officers, including letterhead, envelopes, notecards and business cards 
  • Re-design secondary logos, as needed (chapter logos, International Women’s Friendship Month, Confidence Coalition, etc.) 

MAGAZINE

  • Design the quarterly magazine 
  • Work closely with the Angelos editor to make revisions, as needed 
  • Prepare art files for print 
  • Compile and design e-mail newsletter to launch digital edition of magazine 
  • Work with the communications manager to develop marketing plan for digital edition of the magazine; design accompanying graphics for social media 

SOCIAL MEDIA 

  • Design graphics for all social media campaigns, across various social media platforms (Facebook, Instagram, Twitter) 

CONFERENCES/EVENTS 

  • Develop brand identity for all national events 
  • Design all print and online marketing collateral for national events, including signage, programs, handout templates, favors, video graphics, social media, booth materials, PowerPoints, etc. 
  • Assist with A/V on site for national events 

EXTENSION 

  • Assist the director of communications and the director of sorority growth and enhancement with the design of extension applications, presentation handouts and PowerPoints 
  • Design and order printed extension marketing collateral, as needed 
  • Work with senior leadership development consultants to develop budget for PR materials for new chapters; design and order all PR materials. 

FOUNDATION 

  • Work with the foundation team on design projects as needed, including the annual report, impact report, social media campaigns, event signage, etc. 

MISCELLANEOUS 

  • Provide graphics for electronic newsletters, as needed 
  • Assist multimedia manager with graphics for videos 
  • Assist multimedia manager on photo and video shoots as needed 
  • Proactively recommend creative communications for marketing initiatives 
  • Design and update new member manual (Norman Shield) annually 
  • Complete special projects as assigned 

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • 3-5 years of experience
  • Bachelor’s degree in graphic design or related field
  • Expert knowledge of Adobe Creative Suite including Adobe Illustration, InDesign and Photoshop
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Strong communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel for national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • 3-5 design samples
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Graphic Designer” in the email subject line.

Compensation is commensurate with experience.

Title: Director of Chapter Services
Date: October 2018
Supervisor: Executive Director                      
Status
: Full-Time Exempt

JOB SUMMARY: The director of chapter services leads the chapter services department, which includes collegiate chapter management and development of education, training and philanthropic programming for collegiate members. Responsibilities include training and supervision of the chapter services team and the member development and education manager. The DCS collaborates with the collegiate National Leadership Team (NLT), local chapter advisors and campus-based professionals. The position partners with the general counsel on policy development and implementation of risk prevention and education. The DCS develops and provides staff, collegiate and volunteer training. The position is based fulltime at the headquarters office in Memphis, Tennessee, and reports to the executive director. Remote employment will not be considered.

Essential duties and responsibilities:

  • Collaborate effectively with management team across departments especially the general counsel and directors of communications and housing
  • Provide end-to-end project management support for strategic plan initiatives
  • Hire and train chapter services team
  • Manage department workload, reporting and special projects to ensure completion against timelines
  • Successful track record of problem solving with diplomacy
  • Serve as staff liaison to the national vice president-collegians and national vice president-membership
  • Must have a thorough understanding of all Kappa Delta policies and procedures and interpret appropriately
  • Adhere to chapter management procedures and recommend opportunities to streamline for efficiency and maximum effectiveness
  • Collaborate with general counsel on risk management prevention education for collegians and volunteers
  • Ability to manage multiple crises and serve a lead role on crisis management team
  • Knowledgeable of trends in higher education and sorority life to provide thoughtful recommendations to the leadership
  • Possess an introspective and forward-thinking, progressive approach to the member experience
  • Lead routine updates of department resources including: manuals, policies, procedures, training, Norman Shield and other materials
  • Serve as key contributor to technology platforms related to chapter management and education
  • Develop and manage department budget
  • Ensure organizational compliance with national policies and bylaws
  • Respond to inquiries from campus personnel and parents
  • Provide support as needed for chapter advisory board (CAB) resources
  • Oversee implementation of the Nautilus Development Program, annual chapter evaluation
  • Manage the development and distribution of new-member education and member education programs implemented at every collegiate chapter
  • Research education methods to ensure the educational and leadership programming is up-to-date and relevant to collegiate members
  • Oversee staff liaison with the national offices of Girl Scouts of the USA and Prevent Child Abuse America
  • Recommend strategies and oversee ongoing development of Confidence Coalition platform

National Conference Responsibilities:

  • Assist with planning and staffing events and training as directed
  • Develop curriculum and deliver presentations

Required Travel:

  • Sorority conferences, convention, trainings and interfraternal conferences as budgeted
  • Campus visits as requested by administration or as chapter needs arise

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the executive director. 

Requirements

  • Undergraduate and graduate degrees in the field of education and/or experience working with collegiate students is preferred
  • 8-12 years of related career experience
  • Management experience with proven success in building and motivating a dynamic team
  • Excellent written, oral and interpersonal communication skills including presentation skills
  • Superior project management skills and ability to manage multiple projects simultaneously and meet deadlines
  • Expertise in curriculum development and measurement analysis
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude
  • Proficient in Microsoft Office and adept at learning new software
  • Flexible to travel and manage crises after hours as needs arise
  • Experience working with or in volunteer-driven organizations preferred
  • Kappa Delta membership and volunteer experience is beneficial

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Director of Chapter Services” in the email subject line.

Title: Communications Manager
Date: July 2018
Supervisor: Director of Communications                       
Status
: Full-Time Exempt

JOB SUMMARY: The communications manager writes and/or edits content for the website, blog, newsletters and other communications and proofs manuals, documents and publications. S/he assists the director of communications with national public relations efforts and guides chapters with local PR efforts, including serving as liaison with the chapter VPs-PR. S/he manages the organization’s national website, assists with e-newsletters and develops social media strategy. The position is based at the headquarters office in Memphis, Tennessee.

Essential duties or functions:

WRITING/PROOFREADING 

  • Proofread Kappa Delta publications, emails, manuals, marketing materials, convention/event handouts and other documents
  • Draft content for website, Angelos and other publications as directed

PUBLIC RELATIONS

Collegiate Chapters

  • Oversee public relations for all collegiate chapters
  • Train the vice presidents of public relations (VPs-PR) through webinars and presentations at national events
  • Update the VP-PR Manual and other resources as needed
  • Serve as the editor of the monthly KD Leader newsletter that goes to all council officers, CAB and house corporation members
  • Write VP-PR-specific content for the monthly KD Leader newsletter including identifying and writing VP-PR spotlights
  • Provide resources such as press release templates to VPs-PR
  • Facilitate conversations in the VP-PR Facebook group when necessary
  • Receive and organize photo submissions from collegiate chapters
  • Grade collegiate public relations reports

Alumnae Chapters

  • Work with senior alumnae chapter manager to provide resources and guidance as needed
  • Work with senior alumnae chapter manager to update Alumnae PR Manual as needed
  • Work with senior alumnae chapter manager to set up AC Insider bimonthly

National Public Relations

  • Work with the director of communications on developing plans and carrying out public relations efforts for the sorority
  • Serve as a member of the crisis team on any crisis communications issues, including monitoring traditional news outlets and social media
  • Compose press releases with the assistance and direction of the director of communications
  • Distribute press releases to members, the media and other audiences
  • Monitor mentions of Kappa Delta through Edelman daily
  • Create weekly Edelman reports for staff and quarterly media updates for the National Council
  • Monitor the kdnews@kappadelta.org email daily; save submissions to communications SharePoint

SOCIAL MEDIA 

  • Work with communications coordinator to develop social media strategy and campaigns for sorority, foundation, member education and special initiatives
  • Email/message VPs-PR when chapter social media content does not align with KD values
  • Work with alumnae NLT on ideas for alumnae engagement
  • Work with communications coordinator to review social media analytics weekly

EMAIL/ E-NEWSLETTERS   

  • Write and edit e-newsletter and email blast content as directed
  • Work with communications coordinator to build and send e-newsletters
  • Work with communications coordinator to review e-newsletter analytics monthly

WEBSITE 

National Website

  • Write and edit blog posts, and seek contributing blog writers
  • Work with director of communications to update content on the national website as needed
  • Manage regular website edits
  • Post press releases, job postings and weekly blogs
  • Serve as liaison with website vendor
  • Review website analytics monthly

Chapter Websites

  • Create and maintain new chapter websites; update information on HQ-provided pages
  • Work with IT manager to communicate needs and issues to GIN System staff
  • Communicate with chapters about website content and maintenance

 SPECIAL PROJECTS 

  • Assist with the development of campaigns to promote the Confidence Coalition, International Girls Day and International Women’s Friendship Month
  • Assist with the development of campaigns to promote philanthropies, member education practices and initiatives
  • Facilitate in-person training for traveling consultants, other staff and VPs-PR on the organization’s communications standards
  • Work with director of communications to write and/or edit copy for various Kappa Delta publications, mass emails, letters and other communication pieces
  • Work with other departments to ensure communications needs are being met
  • Additional special projects as assigned

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • 2-5 years of experience
  • Strong writing and editing skills a must
  • Knowledge of AP Style
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns and social media
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Adobe InDesign knowledge and basic graphic design skills a plus
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Two writing samples
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Communications Manager” in the email subject line.

Compensation is commensurate with experience.

Title: Chapter Services Coordinator
Date: Ongoing
Supervisor: Director of Chapter Services                      
Status
: Full-Time Exempt

JOB SUMMARY: The chapter services coordinator is responsible for the day-to-day operations and supervision of about 30 collegiate chapters including specifically working with chapter presidents and chapter advisory boards. The CSC works with division leadership teams, chapter and Greek/university advisors and will also have chapter educational programming and department responsibilities.

The CSC is a position that works out of Kappa Delta Sorority National Headquarters in Memphis, Tennessee. The position requires flexibility as the schedule requires occasional extended hours outside of regular business hours and travel to chapters for regular visits and as needs arise and national representation is requested. This individual works directly with chapter operations and the training of the leadership development consultants and should be able to work collectively as a team within the chapter services department. The CSC must have strong interpersonal skills and understand chapter management procedures.

Proficiency in standard business software including Microsoft Word and Excel is needed as well as email, social networking and texting technologies. The CSC will report to the director of chapter services and work closely with the executive director, national vice president-collegians and National Leadership Team volunteers.

Essential duties include:

CHAPTER SUPERVISION

  • Cultivate superior campus prestige by stressing leadership, academic excellence and participation in a variety of campus activities
  • Coordinate efforts with the divisional national leadership teams and the national vice president-collegians
  • Assist chapter advisory board with any questions and issues that arise
  • Create and maintain positive and productive relationship with chapter officers and advise them on proper procedure and policy
  • Compile chapter delinquencies in designated areas
  • Maintain chapter member and chapter officer records
  • Communicate weekly (or more often if necessary) with chapter officers regarding chapter status
  • Handle situations according to our policies and procedures while fact finding when situations arise
  • Respond to inquiries from campus personnel
  • Provide reports on chapters to the NLT and NC as needed and in accordance with set deadlines
  • Give special permissions for the following:
    – Hold an election to fill a vacancy in the chapter council
    – Elect someone not from the current council as president
    – Change schedule of Second or Third Degree from the requirements of the new member education program
    – Hold a chapter overnight retreat
  • Monitor chapter operations and information through the receipt of chapter reports through the Nautilus Network
  • Must have a thorough understanding of all Kappa Delta policies and procedures

CHAPTER GRADES/AWARDS

  • Compile, copy and distribute annual chapter grades
  • Compile and collate national officer annual reports
  • Complete any tasks designated by the executive director

NATIONAL CONFERENCES

  • Assist with planning and implementation of special events and programming as directed
  • Presentations and coordination as needed
  • Serve as on-site staff

Required travel:

  • Convention (late June)
  • Chapter and conference travel as determined by the executive director (throughout year)
  • Campus visits as requested by administration or as chapter needs arise

Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the executive director.

Requirements:

  • An undergraduate degree
  • Excellent written, oral and interpersonal communication skills are needed as are good presentation and training/teaching skills
  • Experience in public speaking
  • Good time management skills

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Chapter Services Coordinator” in the email subject line.

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