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Title: Communications Coordinator/Manager
Supervisor: Director of Communications
Status: Full-Time Exempt

JOB SUMMARY: The communications coordinator/ manager assists the director of communications with national public relations efforts and guides chapters with local PR efforts. S/he manages the organization’s national social media, website, e-newsletters and email blasts while keeping abreast of industry best practices and analyzing data to ensure communications are effective.

Essential duties or functions:

PUBLIC RELATIONS
Collegiate Chapters

  • Oversee public relations for all collegiate chapters
  • Train the vice presidents of public relations (VPs-PR) through webinars and presentations at national events
  • Update the VP-PR Manual and other resources as needed
  • Serve as the editor of the monthly KD Leader newsletter that goes to all council officers, CAB and house corporation members
  • Write VP-PR-specific content for the monthly KD Leader newsletter
  • Provide resources such as press release templates to VPs-PR
  • Encourage chapters to participate in special initiatives such as Founders Day, National Hazing Prevention Week and International Badge Day
  • Receive and organize photo submissions from collegiate chapters
  • Grade collegiate public relations reports

Alumnae Chapters

  • Work with alumnae chapter manager to provide resources and guidance as needed
  • Work with alumnae chapter manager to update Alumnae PR Manual as needed
  • Promote alumnae chapter events and philanthropies through national KD outlets

National Public Relations

  • Work with the director of communications on developing plans and carrying out public relations efforts for the sorority
  • Serve as a member of the crisis team on any crisis communications issues, including monitoring traditional news outlets and social media
  • Compose press releases with the assistance and direction of the director of communications
  • Distribute press releases to members, the media and other audiences
  • Work with director of communications to update content on the national website as needed

SOCIAL MEDIA

  • Oversee and update Kappa Delta headquarters social media outlets, including Facebook, Twitter, LinkedIn, Pinterest, Tumblr, Instagram and Snapchat
  • Work with the senior project manager to create social media plans for Confidence Coalition social media outlets, including Facebook and Twitter
  • Post news and photos as needed
  • Plan social media campaigns to promote sorority programs and initiatives
  • Plan the sorority’s participation in external campaigns such as Child Abuse Prevention Month and Women’s History Month
  • Write and edit blog posts, and seek contributing blog writers
  • Set up social media accounts for new KD chapters
  • Stay abreast of social media trends

EMAIL/ E-NEWSLETTERS  

  • Write and edit e-newsletter and email blast content, including KD News and KD Connect
  • Code and execute distribution of all national emails through Informz
  • Maintain a consistent email/e-newsletter schedule
  • Pull and analyze data related to email content

WEBSITE
National Website

  • Manage regular website edits
  • Post press releases, job postings and weekly blogs
  • Maintain domain registrations
  • Serve as liaison with website vendors: S2N and Speak Creative

Chapter Websites

  • Create and maintain new chapter websites; update information on HQ-provided pages
  • Serve as liaison with GIN System staff
  • Communicate with chapters about website content and maintenance; offer advice and troubleshoot issues

Resource Library

  • Maintain Resource Library, including file uploads and responding to document requests
  • Maintain Resource Library document spreadsheet

Confidence Coalition Website

  • Manage regular updates to the Confidence Coalition website

SPECIAL PROJECTS

  • Assist the senior project manager with the development of campaigns to promote the Confidence Coalition, International Girls Day and International Women’s Friendship Month
  • Facilitate in-person training for traveling consultants, other staff and VPs-PR on the organization’s communications standards
  • Update the National Leadership Team directory
  • Work with director of communications to write and/or edit copy for various Kappa Delta publications, mass emails, letters and other communication pieces
  • Additional special projects as assigned

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Requirements

  • 2-3 years of experience a plus
  • Strong writing and editing skills a must
  • Knowledge of AP Style
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns and social media
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Adobe InDesign knowledge and basic graphic design skills a plus
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Membership in Kappa Delta Sorority is a plus

To Apply
For immediate consideration, please submit:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date
  • Resume
  • Two writing samples

Please email documents to jobs@kappadelta.org and put “Your Name-Sorority Communications Coordinator/Manager” in the email subject line.

Compensation and title are commensurate with experience. Position open until filled.

Title: Chapter Finance Coordinator
Supervisor: Director of Finance
Status: Full-Time Exempt

JOB SUMMARY: As part of the finance team, the chapter finance coordinator (CFC) is responsible for overseeing finances for Kappa Delta chapters, which would include developing communications and training materials, responding to inquiries, and coordinating various chapter related finance activities and projects. In this role the CFC will work specifically with the vice president-finance and chapter advisory board-finance positions of various chapters. The CFC will also work with Kappa Delta’s preferred chapter accounting vendor and assist chapters with questions relating to the accounting software. The CFC will also assist the finance department in general accounting duties and participate in the month end close process. The CFC will report to the Director of Finance and work closely with the executive director, national vice president-finance, national leadership team volunteers and other members of the finance team.

The CFC is a position based at Kappa Delta Sorority National Headquarters in Memphis, Tennessee. The position requires sound decision making and judgment according to policies, procedures and financial best practices. The position requires team collaboration within the finance department and project management. The CFC should demonstrate the ability to take initiative as well as direction on projects assigned and provide excellent customer service. Must be proficient in MS Office especially Excel, Word, Outlook and quickly learn database, billing and time management software programs. The CFC must have a flexible schedule as this position requires occasional extended hours outside of regular business hours.

Job Responsibilities:

  • Develop communications and training materials for chapter officers, volunteers, and leadership development consultants (LDC’s).
  • Respond to inquiries from chapter officers and volunteers concerning chapter finances
  • Complete various accounting department projects on an as needed basis
  • Work with national Kappa Delta’s preferred chapter accounting vendor on a regular basis and assist chapters with questions or projects relating to the accounting software
  • Coordinate chapter support with the division national leadership teams and the national vice president-finance
  • Assist and train chapter advisory board-finance with any questions and issues that arise
  • Assist with training and development of LDC’s in finance related areas.
  • Create and maintain positive and productive relationship with chapter officers and advise them on proper financial procedure and policy
  • Provide assistance to new chapters including establishing and enforcing a budget and dues structure, and training new vice president -finance appointees to fulfill their required job responsibilities.
  • Assist the finance department in general accounting duties such as accounts payable, accounts receivable, cash receipts and billing
  • Assist in the month end close process
  • Provide reports on chapters to the NLT and NC as needed and in accordance with set deadlines
  • Must have a thorough understanding of Kappa Delta policies and procedures
  • Problem solve on a multitude of daily questions and situations.

National Conferences:

  • Assist with planning and implementation of programming as directed
  • Coordinate and present finance-related material as needed
  • Serve as on-site staff event support
  • Required travel to Convention (late June of odd years)
  • Required travel to the National Collegiate Training Academy (NCTA) (February of even years)

Requirements:

  • Bachelor’s degree required; business, finance, accounting, or a related field is preferred
  • Excellent written, verbal and interpersonal communication skills
  • Superior time management skills
  • Excellent interpersonal/relationship-building skills
  • Excellent critical thinking and decision-making abilities
  • Strong presentation, public speaking and training skills
  • Excellent computer skills including experience with Microsoft products
  • Membership in Kappa Delta or experience with chapter accounting software is a plus

To Apply:

For consideration, please submit both of the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume

Please email documents to jobs@kappadelta.org and put “Your Name – Chapter Finance Coordinator” in the email subject line.

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.

Title: Communications Senior Manager
Supervisor: Associate Director of Development
Status: Full-Time Exempt

JOB SUMMARY: The Kappa Delta Foundation seeks a dynamic professional for the position of communications senior manager. The communications senior manager is responsible for the development and implementation of a strategic communications plan. In this capacity, the communications senior manager will serve as project manager, editor, design advisor, and/or principal writer on a wide variety of print and electronic projects, including by not limited to press releases, annual reports, direct mail, web pages, magazine articles and other publications. Emphasis will be placed on communication pieces designed to support and advance the mission of the Kappa Delta Foundation and donor cultivation and stewardship endeavors.

Essential duties or functions include:

Project Management

  • Lead and coordinate content development for all KDF communications with foundation team
  • Develop and adhere to annual communications plan that includes strategy for communications content, schedule for internal review process and long and short term strategic goals
  • Provide strong project management oversight and ensure accountability of foundation to meet deadlines
  • Collaborate with the sorority communications department to ensure cohesive sorority and foundation communications plans, continuity in messaging and KD brand integration
  • Review and edit all foundation communications, including direct mail and ensure adherence to KD style guide
  • Develop and execute tactics designed to support donor engagement and fundraising initiatives
  • Research key fundraising and communications practices and techniques that may be used to enhance foundation print and website content

General Communications

  • Manage the foundation’s presence in all Kappa Delta communications channels, including strategic development, planning content, writing articles and proofreading content:
    • KD Leader
    • KD Connect
    • KD News
    • NLT Newsletter
    • AC Insider
    • KD on Campus
    • Angelos
    • Alumnae and collegiate chapter officer manuals
    • Norman Shield (new member handbook)
    • Social media
    • Website (includes content available through the Resource Library)
  • Capitalize on the best uses of website, digital technology and social media
  • Write, edit and provide design direction for annual report
  • Write, edit and provide design direction for biennial impact report
  • Write/edit content for Planned Giving Newsletter
  • Write/ edit content for direct mail letters
  • Work with direct mail vendor to strategize distribution and content
  • Code and send emails when needed through email platform
  • Work with capital campaign consulting firm to develop campaign communications materials
  • Prepare press releases
  • Serve as liaison between foundation and planned giving newsletter vendor to strategize distribution and content
  • Prepare speeches for board members and executive director as designated
  • Develop photo shot list for national conferences and special events
  • Develop video story board and script for foundation videos
  • Create, revise, implement and print foundation marketing and communication materials
  • Design materials as needed
  • Manage requests for foundation marketing materials to individuals and chapters
  • Work with programs manager to develop marketing plan for White Rose Garden fundraising initiative
  • Work with programs manager to design White Rose Garden signage and promotional materials
  • Manage National Convention foundation luncheon preparation and operation, including writing the luncheon flow

Requirements
In addition, the candidate will offer:

  • A minimum of 3-5 years of experience
  • Strong writing and editing skills a must
  • Knowledge of AP Style
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns and social media
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Adobe InDesign knowledge and graphic design skills a plus
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Membership in Kappa Delta Sorority is a plus

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the associate director of development.

To Apply
For immediate consideration, please submit both of the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date
  • Resume

Please email documents to jobs@kappadelta.org and put “Your Name- Communications Senior Manager” in the email subject line.

Compensation is commensurate with experience. Position open until filled.

Title: Chapter Services Coordinator
Date: Accept year-round
Supervisor: Associate Director of Chapter Services                      
Status
: Full-Time Exempt

JOB SUMMARY: As part of the dynamic Chapter Services team, the CSC is responsible for the day-to-day operations and supervision of about 30 collegiate chapters including specifically working with chapter presidents and chapter advisory boards. The CSC works with division leadership teams, chapter and Greek/university advisors and will also have chapter educational programming and department responsibilities.

The chapter services coordinator is a position that works out of Kappa Delta Sorority National Headquarters in Memphis, Tennessee.   The position requires flexibility as the schedule requires travel for chapter visits and as needs arise and national representation is requested. She works directly with chapter operations and the training of the leadership development consultants.  This individual should be able to work collectively as a team within the chapter services department.  The chapter services coordinator must have strong interpersonal skills and understand chapter management procedures.  The CSC must have a flexible schedule as this position requires occasional travel and occasional extended hours outside of regular business hours. Proficiency in regular business software like Microsoft Word and Excel is needed as well as email, social networking and texting technologies.  The CSC will report to the chapter services manager and work closely with the executive director, national vice president-collegians and national leadership team volunteers.

Requirements:

  • An undergraduate degree
  • Excellent written, oral and interpersonal communication skills are needed as are good presentation and training/teaching skills.
  • Experience in public speaking
  • Good time management skills

Chapter supervision:

  • Cultivate superior campus prestige by stressing leadership, academic excellence and participation in a variety of campus activities
  • Coordinate efforts with the divisional national leadership teams and the national vice president-collegians
  • Assist chapter advisory board with any questions and issues that arise
  • Create and maintain positive and productive relationship with chapter officers and advise them on proper procedure and policy
  • Compile chapter delinquencies in designated areas
  • Maintain chapter member and chapter officer records
  • Communicate weekly (or more often if necessary) with chapter officers regarding chapter status
  • Handle situations according to our policies and procedures while fact finding when situations arise
  • Respond to inquiries from campus personnel
  • Provide reports on chapters to the NLT and NC as needed and in accordance with set deadlines
  • Give special permissions for the following:
  • Hold an election to fill a vacancy in the chapter council
  • Elect someone not from the current council as president
  • Repledge a woman who failed to fulfill all requirements for initiation during her first new member period
  • Change the scheduling of Second or Third Degree from the requirements of the new member education program
  • Set scholastic requirements for pledging lower than the national requirements
  • To choose not to affiliate a transfer member
  • To hold a chapter overnight retreat
  • To allow a council member to live out of the chapter facility
  • Monitor chapter operations and information through the receipt of chapter reports through the Nautilus Network
  • Must have a thorough understanding of all Kappa Delta policies and procedures

Chapter Grades/Awards:

  • Compile, copy and distribute annual chapter grades
  • Compile and collate national officer annual reports
  • Complete any tasks designated by the executive director

National Conferences:

  • Assist with planning and implementation of special events and programming as directed
  • Presentations and coordination as needed
  • Serve as on-site staff

Required travel:

  • Convention (late June)
  • NCTA (February)
  • Chapter and conference travel as determined by the executive director (throughout year)
  • Campus visits as requested by administration or as chapter needs arise

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.

To Apply:

For consideration, please submit both of the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume

Please email documents to jobs@kappadelta.org and put “Your Name – CSC Position” in the email subject line.

We are always accepting applications for this position. Compensation is commensurate with experience.

Title:Executive Assistant and Headquarters Manager
Date: August 1, 2017
Supervisor:  Associate Director of Sorority Services
Status:  Full-Time Exempt

JOB SUMMARY: Provides administrative support to the executive director and oversees headquarters building

Essential duties or functions include:

Executive Director Assistant

  • Represent executive director in a positive way within the organization and in interactions with individuals and organizations external to Kappa Delta
  • Have good judgment of what needs urgent attention, confidentiality, priority and delegation
  • Manage expectations and maintain flow of communication
  • Help executive director use her time efficiently by streamlining information and tasks
  • Handle all travel arrangements and compile all relevant documents including itinerary, printed directions, contacts and phone numbers, speeches and talking points, pertinent background information, etc.
  • Manage schedule and business appointments
  • Process all expenses
  • Field external inquiries
  • Organize and review all mail
  • Assist with filing projects
  • Compile staff reports and minutes for National Council and Foundation Board of Directors meetings
  • Additional special projects and assignments may be assigned as needed

Front Desk – Shared responsibility with front desk team with full responsibility when front desk staff is unavailable.

  • Answer phones and accept deliveries
  • Distribute mail
  • Respond to requests for copies of The Angelos
  • Coordinate weekly staff meeting agenda, and take and distribute minutes
  • Develop and implement processes for efficient office management and staff support
  • Maintain conference call and conference space calendar
  • Check voicemails in the general mailbox and answer requests or forward to appropriate staff
  • Send mail to remote employees and National Council members every Friday
  • Arrange for gifts and notes of appreciation to be sent

Back Office

  • Assist with mailings or copy jobs as needed
  • Track inventory and order office and shipping supplies
  • Maintain master calendar
  • Maintain storage room organization
  • Provide staff support for in-house meetings
  • Serves as liaison to national president’s assistant
  • Manage interns when applicable
  • Handle travel arrangements and conference registration for NPC delegation as needed
  • Process all outgoing mail and FedEx shipping
  • Act as liaison between FedEx and Kappa Delta
  • Process check deposits

Human Resources

  • Maintain staff directory listing and phone directory
  • Facilitate hiring process with executive director
  • Manage new employee paperwork and orientation
  • Offer administrative support
  • Facilitate Replicon (time management) training

Headquarters Building Duties

  • Serve as point of contact for the alarm company in case there is an alarm event at headquarters as well as acting as the first staff responder to all building emergencies in an on-call capacity.
  • Maintain all general files pertaining to the headquarters building.
  • Coordinate building use with staff, guests, cleaning service, etc.; maintain building use calendar.
  • Maintain office equipment, including daily checks of postage labels, copier toner and paper levels.
  • Greet vendors and serve as on-site contact for office equipment maintenance, grounds and building repairs and inspections.
  • Proof all invoices for building needs.
  • Inventory and maintain building keys.
  • Maintain up-to-date list of all vendor contact and account information.
  • Maintain building to-do list (repair needed, missing item, etc.) generated by staff submissions and daily walk through; communicate list daily with the building management company.
  • Coordinate all logistics for overnight guests at Headquarters
  • Properly maintain all conference/training rooms and common areas for meetings and guests.
  • Monitor building condition daily including addressing issues as needed; monitor kitchen and bathrooms and restock items such as toilet paper, paper towels, detergent, etc.
  • Communicate building matters to staff and follow up for compliance.
  • Maintain postage levels, purchase postage and provide monthly postage totals to director of finance.
  • Schedule required life and safety drills.
  • Close office in accordance with end-of-day checklist.
  • Assist with renovation coordination and staff relocation support as needed.
  • Works with supervisor to obtain approval for building matters such as contracts, contract negotiations, spending, hiring and termination of vendors and like items.

REQUIRMENTS

In addition, the candidate will offer:

  • Bachelor’s degree
  • Minimum five years of experience as an executive assistant or office manager
  • Positive attitude
  • Strong work ethic and initiative
  • Ability to assimilate to team-oriented culture with an aptitude for independent work
  • Exceptional organizational skills
  • Ability to assess office needs and develop streamlined processes to increase operational efficiency
  • Excellent communication skills, both oral and written; ability to draft executive correspondence
  • Strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Knowledge of standard office administrative practices and procedures
  • Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and PowerPoint
  • Proficiency in file conversion
  • Ability to learn new technology quickly
  • Experience with database software
  • Impeccable discretion when handling confidential information
  • Ability to manage interns and part-time personnel
  • Problem-solving, information-gathering and critical-thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Qualified to be certified as a notary public
  • Greek membership a plus

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

To Apply

For immediate consideration, please submit:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date
  • Resume

Please email documents to jobs@kappadelta.org and put “Your Name – Executive Assistant and Headquarters Manager” in the email subject line.

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